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Navicent Health Relaxes Visitation Policy as Georgia COVID-19 Cases Decline

As the number of novel coronavirus (COVID-19) cases decline in Georgia, and following careful review of its policies and local novel coronavirus (COVID-19) data, Navicent Health has chosen to modify certain portions of its visitation policy. The visitation policy was put into place on March 12, 2020 to protect patients, visitors and caregivers from the threat of COVID-19. The changes are effective Tuesday, September 29, 2020.

What Has Changed

Visitation is limited to those who are visiting or accompanying the following patients:

Patients in hospice or palliative care may have two visitors, one at a time at the bedside.

Minor patients under the age of 18 may have two parents or guardians at the bedside.

Patients at end of life may have visitors. The number of visitors is at the discretion of the treating physician.

Patients in labor and delivery and/or family birth centers may have two visitors, including a partner and birth coach.

All other bedded patients, including those in critical care units, may have one visitor per day. A new visitor may be designated each day.

Special circumstances""¯will be managed by the treating physician.

Adult patients coming for emergency care may have one visitor. Minor patients may have two parents or guardians accompany them.

What Remains the Same

Visitation hours will be held 10:00 a.m. - 7:00 p.m. daily.

Minor patients under the age of 18 may have one parent or guardian stay overnight.

Patients in labor and delivery and/or family birth centers may have one visitor stay overnight.

Adult patients coming for outpatient services including surgical procedures, diagnostics or imaging services may have one visitor. Pediatric patients may have two parents or guardians accompany them on the day of their procedure.

Patients at Rehabilitation Hospital, Navicent Health (RHNH) may designate one visitor for the duration of their stay. Visiting hours at RHNH are 4:00 p.m. - 7:00 p.m. daily.

Navicent Health's youth visitation policy - instituted annually as a precaution during flu season - remains in effect as a safeguard against COVID-19. Children must be age 12 or older in order to visit The Medical Center (Macon), Medical Center of Peach County (Byron), Navicent Health Baldwin (Milledgeville), Beverly Knight Olson Children's Hospital (Macon), and Rehabilitation Hospital (Macon).

All visitors will be screened at for signs of illness upon arrival, as part of Navicent Health's COVID Safe initiative.

Individuals with cough, fever, shortness of breath or other flu-like symptoms are asked to reschedule their visit.

To prevent the spread of COVID-19, visitors will be required to wear a mask at all times, in accordance with Navicent Health's universal masking policy.

Navicent Health asks that visitors arrive wearing a mask. Visitors will be provided a medical mask upon arrival, and will be asked to wear this mask at all times while on the Navicent Health campus.

Patient Access to Our Facilities

This policy is applicable to the following healthcare facilities:

Beverly Knight Olson Children's Hospital, Navicent Health

The Medical Center, Navicent Health

Medical Center of Peach County, Navicent Health

Navicent Health Baldwin

Rehabilitation Hospital, Navicent Health

Monroe County hospital, Navicent Health Partner

Putnam General Hospital, Navicent Health Partner

To enter one of these facilities:

The Medical Center, Navicent Health may be accessed at the following locations. All other entrances will be closed.

777 Hemlock Street (main lobby)

720 Pine Street (Luce Heart Institute, enter through Orange Parking Deck entrance)

777 Pine Street (Emergency Center)

840 Pine Street (Surgery Center)

Entrances at the Peyton Anderson Health Education Center (877 Hemlock Street) and the pedestrian bridges at the Green and Red Parking Decks will be closed.

Any visitors arriving separate from a patient should enter at 777 Hemlock Street (main lobby).

All other Navicent Health facilities may be accessed through their main lobbies and/or emergency centers as usual.

Greeters at public entrances will screen each individual entering the facility, guiding those seeking treatment to the appropriate location while assisting visitors as needed. Valet parking service remains suspended at this time. Valet staff will continue to assist with screenings and guide visitors as they arrive at our facilities.

The health of our patients and the community is the highest concern at Navicent Health. Our policies and actions are designed to safeguard our community. We appreciate the community's cooperation and understanding with our efforts to mitigate the threat of COVID-19. For up-to-date information on Navicent Health's COVID-19 response, please visit Navicent Health reserves the right to update the visitation policy at any time, based on current COVID-19 conditions.

About Navicent Health

Navicent Health, the leading provider of healthcare in central and south Georgia, is committed to its mission of elevating health and wellbeing through compassionate care. Providing more than 1,000 beds and offering care in 53 specialties at more than 50 facilities throughout the region, Navicent Health provides care for healthcare consumers' through an academic medical center; community, pediatric and rehabilitation hospitals; urgent care centers; physician practices; diagnostic centers; home health; hospice and palliative care; and a life plan community. Navicent Health is dedicated to enhancing health and wellness for individuals throughout the region through nationally recognized quality care, community health initiatives and collaborative partnerships. For more information, please visit

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