COVID-19 has changed our lives for the unforeseeable future; however, it has not changed Atrium Health Navicent’s dedication to providing exceptional and compassionate care to our communities. COVID-19 Resources

Monroe County Hospital Certified to ISO 9001 Quality Management System

Monroe County Hospital, an Atrium Health Navicent Partner, has been awarded full ISO 9001 Quality Management System certification by DNV Healthcare USA, a world-leading certification body, signifying a commitment to safe and high-quality patient care.

“Monroe County Hospital is dedicated to providing the safest and most effective health care services possible,” said Lorraine Smith, Monroe County Hospital’s CEO. “ISO 9001 sets forth criteria for quality management that include a strong customer focus, engagement of top management, a process approach and continual improvement.”

ISO 9001 is the most widely accepted quality management system in use around the world and is quickly gaining acceptance among U.S. health care providers as a foundation for their quality and patient safety programs.

“Monroe County Hospital has worked hard to achieve this certification, and they have done so with unwavering commitment from their top leadership to make their hospital the best it can be,” said Patrick Horine, President of DNV Healthcare USA Inc. “ISO 9001 certification isn’t just an award or trophy for something you’ve done, it’s public evidence that you are at the top of your game with an obvious plan in place to make excellence an everyday objective.”

The ultimate impact of ISO 9001 within hospitals is the reduction or elimination of variation, so that critical work processes are done consistently. Internally it helps staff create clear and consistent processes for patient care and ensure that progress is constantly being made toward specific quality objectives.

About Atrium Health Navicent

Atrium Health Navicent is the leading provider of healthcare in central and south Georgia and is committed to its mission of elevating health and well-being through compassionate care. Atrium Health Navicent provides high-quality, personalized care in 53 specialties at more than 50 facilities throughout the region. As part of the largest, integrated, nonprofit health system in the Southeast, it is also able to tap into some of the nation’s leading medical experts and specialists with Atrium Health, allowing it to provide the best care close to home – including advanced innovations in virtual medicine and care. Throughout its 125-year history in the community, Atrium Health Navicent has remained dedicated to enhancing health and wellness for individuals throughout the region through nationally recognized quality care, community health initiatives and collaborative partnerships. It is also one of the leading teaching hospitals in the region, helping to ensure viability for rural health care for the next generation. For more information, please visit www.NavicentHealth.org.

About DNV

DNV is a global independent certification, assurance, and risk management provider, operating in more than 100 countries. Through its broad experience and deep expertise, DNV advances safety and sustainable performance, sets industry benchmarks, drives innovative solutions. Whether certifying a company’s management system or products, accrediting hospitals, providing training, assessing supply chains or digital assets, DNV enables customers and stakeholders to make critical decisions with confidence, continually improve and realize long-term strategic goals sustainably. DNV draws on its wide technical and industry expertise to help companies worldwide build consumer and stakeholder trust. Driven by its purpose, to safeguard life, property, and the environment, DNV helps tackle the challenges and global transformations facing its customers and the world today and is a trusted voice for many of the world’s most successful and forward-thinking companies. For more information about DNV, visit www.dnvcert.com/healthcare


Back to Community News