Navicent Health

National Ebola Update from the CDC

Pastoral Care

Pastoral Care Hours

478-633-1461 | 478-633-1000 after hours
Monday - Friday 8 am to 4:30 pm
Navicent Health — 1st Floor

  • A chaplain is available 24hrs daily.
  • The on-call chaplain can be reached at pager # 1942
  • Or call the hospital operator who can page the on-call Chaplain for any patient, family, or staff.

The following are suggestions as to when to make a pastoral care referral:

  • Patient requests a chaplain.
  • Patient wants pastor, priest or rabbi notified of hospitalization.
  • Patient requests prayer, communion, baptism or other religious rituals. 
  • Patient/family members has/have emotional and religious concerns about surgery. 
  • Patient is facing surgery involving disfigurement or loss of function. 
  • Patient is facing new diagnosis of life- threatening illness (cancer, HIV, dialysis, diabetes, etc.)
  • Service MVA. 
  • Spiritual support for patient, family, and/or staff. 
  • Family member, friend or significant other grieving the death of a patient.
  • Infant death. 
  • To interpret and explore the relationship between a person's illness, culture and the expression of spirituality.
  • Patient has theological issues as it relates to his/her illness (i.e., angry with God). 
  • Staff needs pastoral support when sharing bad news with patients and families. 
  • Staff may need encouragement after dealing with a series of traumatic, stressful, grieving situations. 
  • Patient is non-compliant to treatment plan.
  • Patient does not have strong family support system. 
  • Patient is dealing with stressful family and/or work situation.

While these are only suggestions for making referrals to Pastoral Care, please remember these are not the only times to call for a chaplain.

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The Chaplains in the Pastoral Care Department are available to provide and coordinate pastoral care services for patients and their families throughout Navicent Health. Chaplains are part of the healthcare team that provides pastoral and spiritual intervention in the medical setting. Caring for the spiritual needs of patients is an integral part of total patient care. Therefore, chaplains encourage patients and families in times of crisis to draw upon their faith for healing, peace and comfort.

The services offered by Pastoral Care include, but are not limited to: pastoral counseling, crisis ministry, sacramental ministry, consultation, education, and support groups. These services are not restricted to patients only, but our services are offered to outpatients, staff and to the local community at large.

The Pastoral Care team includes four full-time chaplains and 5 part time chaplains, who are also available by appointment to provide consultation and supportive counseling for staff during office hours. Furthermore, there are 6 intern chaplains who are part of the team and make pastoral care visits to their assigned units weekly.

Patient referrals may be made through the Pastoral Care Office or directly with one of the chaplains. Continuing care nurses, nurse managers, physicians, etc., can make referrals to chaplains. If a nurse has a patient that he or she would like for the chaplain to visit, he or she can page the on-call chaplain at pager # 1942.  The Pastoral Care Department strives to provide emotional and spiritual support 24hours daily.  Therefore, a chaplain is always available at any time for our patients, families, or staff.